Beyond the Spreadsheet: Reimagining how Browhaus handles bookings
Redesign how Browhaus manages bookings behind the scenes so teams can work with more clarity, less friction, and greater care.
Every growing business eventually reaches the same moment: the tools that once helped them move fast begin to hold them back.
For Browhaus, that moment is happening in booking operations.
Today, appointments are managed through Google Sheets shared across internal teams. It is familiar and flexible, but as daily booking volume grows, the workflow becomes harder to manage with speed, accuracy, and confidence.
This challenge asks YOU to redesign how Browhaus manages bookings behind the scenes.
A better system could help staff spend less time searching, updating, and coordinating — and more time serving customers well.
Current Workflow
A typical booking flow may involve:
- customer inquiry or booking request,
- manual appointment encoding,
- schedule confirmation,
- appointment updates or reschedules,
- customer arrival and status tracking,
- end-of-day review.
Participants should identify where friction happens and propose a better way for the workflow to operate.
Brief opens
June 6, 2026
Submission deadline
July 18, 2026
Review period
July 21-25, 2026
Winner announcement
July 30, 2026